We don’t carry stock. All our mantels are made to order. Generally orders take 3 weeks to manufacture, cure, pack and dispatch. However, this may vary depending on demand. 

Absolutely, but you must notify us within 14 days of the order being delivered! Just call us or fill in the contact form with your order details and the  correct item and we will sort this out for you.

We apologize that your order is damaged. But as long as you notify us within 14 days of delivery we can have this replaced for you. Please fill in the contact page with your order details and we’ll contact you ASAP.

All our fireplace products are made from Glenstone. Please view our Glenstone product description page for full details.

Fill out the contact page with your sales order ID and we will get this sent to you ASAP.

Yes, please contact us by calling or filling out the contact form and we’ll provide you with a tracking number.

Generally orders take 3 weeks to manufacture, cure, pack and dispatch. However, this may vary depending on demand. Delivery is usually 5 working days, depending on your location. All mantels are made to order.